At QwikFone, refurbished phones are:

• Pre-owned phones.
• Inspected, tested, and refurbished by professionals.
• Refurbished with high-end parts.
• Come in 3 cosmetic conditions to choose from.
• Come with the latest software updates.
• Come with new accessories.

• QwikFone receives the mobile phone from the previous owner.
• Our team fully inspects the phone to assess the initial condition and grade.
• Refurbishment begins: We perform diagnostic testing using Phonecheck to identify and resolve any performance issues.
• We replace batteries, screens, and other internal components as needed, using high-quality parts that meet industry standards.
• The refurbished mobile phones are packaged in biodegradable boxes with new accessories, the same as those included with the new unit of the same model.

We offer 3 cosmetic conditions to choose from for your refurbished phone:

• Excellent:
  • The phone's body is the closest to new, but may have micro scratches.
  • The screen is flawless with no wear signs.
• Good:
  • The phone's body has light signs of wear and use.
  • The screen is also flawless with no wear signs.
• Average:
  • The phone's body has visible use & wear signs like scratches and dents.
  • The screen has small scratches.

Our 12-month warranty policy on refurbished phones and accessories covers any manufacturer or refurbisher-caused malfunctions, whether it’s in the hardware or software.
Under our warranty, we guarantee a replacement or a refund.

Our return policy is 30 days, during which our customers can return their refurbished phone orders and get a full refund.

QwikFone is a certified refurbishment centre. We don’t sell phones in an as-is condition, and we support our customers as they set up and use their phones:

• We sell only refurbished phones.
• We have strict standards and testing procedures.
• We provide a 12-month warranty.
• Our customers are protected with a 30-day return policy.
• We have dedicated customer support with a technical background to provide after-sales help.

All of QwikFone’s refurbished mobile phones are unlocked. You can use any SIM card from any network with our phones.