Galaxy A71

Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us. 

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging. 

How long will my delivery take? 

Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them. 

Working Days: Monday to Friday (Excluding any holidays)

Does the phone come with a new battery? 

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card? 

Yes. All our devices are factory unlocked and work with all network providers.

What is included in my package?

If you purchase a phone it will include:

-Qwikfone Box

-Wall Plug

-Charging Lead

-Wired Earphones

-Sim Ejector tool

If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)

-QwikFone Box

-Charger

Will my phone look and work like new? 

Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion. 

What does the term ‘refurbished phone’ mean? 

In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.  

Why do other sites offer different prices for the same phone? 

If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.

What’s in the box?

Charging adaptor
USB charging cable
Headphones
SIM ejector pin

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Refurbished Samsung Galaxy A71

Galaxy A71 SIM free handsets refurbished & unlocked by our team of refurbishment experts come with 30 days money back guarantee & 12 months repair/replacement policy with brand-new accessories included. Get the Samsung Note 10 Plus unlocked in pristine Grade A+ quality with free shipping in the UK. Apply for a PayPal Credit or Klarna account to pay for this great mobile phone in interest-free monthly instalments.

What guarantees does the Galaxy Note10+ deal cover?

- Safe online purchase
- Expert tested handset
- 30-day money-back guarantee
- 1-year technical support
- Free shipping


Is a refurbished Samsung Note10 Plus reliable like a new one?

Yes, Our refurbishment process guarantees a like-new refurbished Samsung unlocked phone and a perfectly secured software.


Can the Note 10 Plus refurbished software be upgraded?

Yes, the Galaxy Note10 gets the latest Android software upgrade, Android 11 with One UI 3.1.


Can I have the Galaxy Note 10 Plus repaired outside QwikFone?

No, external repairs void our warranty policy.


Is free delivery available for the Samsung Galaxy Note 10+ SIM Free?

Yes, all refurbished mobile phone orders have free shipping available.


Can I cancel the refurbished Galaxy Note 10 Plus order?

Yes, as long as the order has not been shipped out yet, it can be cancelled.  If the order is already processed and shipped out, you can return it and get a full refund.